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Key Policies, Procedures & Company Documents

The links below will permit you to read and download key Policies, Procedures and other Documentation related to Southern Ultrasound's provision of a Vascular Ultrasound Service at various sites on behalf of Frimley Health NHS Foundation Trust.

All documents remain the property of Southern Ultrasound Ltd, and may not be used, in part or in full, for any other purpose.

In some cases, the policies might represent a Company intention, that is superceded, in full or in part, by the NHS Trust's own publications on the matter. Where any discrepancy between the NHS Trust's documentation and the company's documentation exists, the NHS Trust's version takes precedence.

Clincial Governance

Clinical governance is “a system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish."

Clinical Governance is of vital importance to Southern Ultrasound, and is imbedded in to the centre of our Service provision.

The policies below dictate some of the ways we ensure our constant drive for excellence:

Complaints Policy and Procedure

If you have any cause to complain about the services provided to you by Southern Ultrasound, you may complain via the NHS Trust's complaint procedure or through our own complaints procedure.

To make a complaint direct with Southern Ultrasound you may raise your complaint with a member of our staff or contact Kevin Rendell. Director, on 07949 053377.

Where ever possible, please give us a chance to correct any issues by mentioning it to a member of the team at the time

Southern Ultrasound's Complaints policy

Environmental Concerns

The impact of healthcare activites on the environment is often overlooked in favour of the immediate benefit of well-being.

At Southern Ultrasound we aim to find means of combining a more responsible approach to environmental matters with an improved health outcome.

Environmental Policy, including Sustainable Development in the Healthcare Environment

Information Governance

Information governance (IG) is the way in which Southern Ultrasound handles all of its information; in particular the personal and sensitive information relating to patients and employees.

As part of that Governance, we are registered with the NHS Digital through the Data Security and Protection Toolkit, where we are required to submit an annual assessment

Data Security and Protection Toolkit

Currently-published annual DSP submission

Patient Guarantees

Collection of (service user's) Personal Data

Confidentiality Code of Conduct

Our Care Record Guarantee

Fair Processing

Data Security

Information Security Assurance & Risk Management Plan

Comprehensive Information Governance Policy

Confidentiality Audit Policy and Procedure

Statement: Identification of Transfers of Personal & Sensitive Information

Storage & Transfer of Personal & Sensitive Information policy

Human Resources

High quality recruitment, and continued ongoing high-quality support and supervision of staff is a cornerstone to providing a high-quality service.

As such, it is a priority consideration for Southern Ultrasound's activities

Recruitment

Diversity & Equality in Human Resourcing

Recruitment & Labour Standards Assurance

Ethical and Social Policy

Honesty & Integrity

Employee Disciplinary Dismissal and Grievance Procedures

Anti Bribery and Corruption Policy

Counter Fraud Policy

Professional Boundaries Policy

Being Open and Duty of Candour Policy

Whistle-Blowing policy

Equal Opportunities and Harassment STATEMENT

Ongoing Quality Control

Staff Supervision & Appraisal Policy

Training and Development Policy

Poor Performance & Reporting Malpractice

Mental Health & Well Being Policy

Alcohol and Drugs policy

Management of Sickness Absence

Staff Lateness Policy

VIP Visitor policy

Professional Standards

At Southern Ultrasound, we demand and expect our clinical staff to consistently provide a patient-focussed service of outstanding quality, in line with the following policies, protocols and ideals.